Welcome to NAVELLE LLC (“Company,” “we,” “our,” or “us”). These Terms of Service govern your use of our website [Website URL] (the “Site”). By accessing or using the Site, you agree to comply with these terms. If you do not agree, please refrain from using the Site.
Business Information • Business Name: Navelle LLC • Incorporation State: Florida, USA • Industry: Women’s and Girls’ Fashion
Terms of Service
2.1 Purchases & Return Policy • The Site sells physical clothing products for individual consumers only (B2C). • All prices are displayed in U.S. Dollars ($). • Free shipping is offered on orders over $200. • Returns are accepted within 7 days of receipt, provided that the product tag remains attached. • Returns must be made via self-shipping or a paid pickup service. • Items purchased on SALE (discounted items) are non-returnable and non-refundable. • If an item is damaged upon arrival, you must notify us within 48 hours of receiving the product to qualify for a refund or replacement at the full price.
2.2 Payment Methods & Cancellation Fees • We accept payments via PayPal and Credit Cards. • All transactions are processed through secure third-party payment systems. • We do not store customers’ credit card information. • Order cancellations are subject to the payment processing fees as determined by the payment provider. • The Site does not offer subscription payments (recurring billing).
2.3 Product Warranty • All items are sold “As-Is” with no additional warranties, unless otherwise stated. • Warranty applies only to items that arrive damaged, provided that we receive a claim within 48 hours of delivery.
Privacy Policy
3.1 Information We Collect
We collect and store customer data for operational purposes, including: • Full Name • Shipping Address • Email Address • Phone Number • Order History
How We Use Your Information: • Processing orders, sending confirmations, and delivering products. • Customer service communication. • Sending marketing materials to users who opt-in.
3.2 Sharing Information with Third Parties • We do not sell customer data to third parties. • We may share information with service providers such as shipping companies, payment processors, and marketing platforms (e.g., Smoove). • Currently, no data is shared with third parties in the U.S., but this may change in the future.
3.3 Cookies & Tracking Technologies • We use Cookies and tracking tools such as Google Analytics to monitor website activity. • Users can adjust or delete cookies via their browser settings.
3.4 Data Storage & Security • Personal data is stored on secure servers, but no system is completely immune to security breaches. • Users are responsible for keeping their login credentials private.
3.5 User Rights • At this time, users cannot edit or delete their stored data through the website. • Customers may request information regarding stored data by contacting us.
Limitation of Liability • The Company is not liable for any direct or indirect damages arising from the use of the Site or its products. • Product warranties are limited to damaged items reported within 48 hours of receipt. • The Company reserves the right to update these Terms at any time. Users are responsible for checking for updates.
Contact Information
For any inquiries, please contact our customer service team : Email: [email protected] 📞 Phone:
Agreement to Terms
By using the Site and purchasing from us, you acknowledge that you have read and agreed to these Terms.